AI Email & CRM

Optimize email marketing & CRM with AI - Page 3

Latest Editor Updates

Recently revised articles with important model, tool, or workflow changes.

Editor Update April 23, 2026

Apr 23, 2026 AI Email & CRM

Klaviyo Spring 2026: RCS Messaging, AI Audience Optimization, and Instagram Auto-Replies

A month in, in-app migration to the new features is rolling out more smoothly than expected, but RCS carrier coverage in North America is still climbing — older Android devices and downgraded iOS versions will fall back to plain SMS. Design RCS flows so they degrade gracefully: lead with the offer in text, then layer cards and buttons on top. If you're turning on AI Audience Optimization, hold out a manual control group for at least four weeks before switching fully, otherwise you can't separate algorithm lift from seasonality.

Mar 16, 2026

Open Rates Are Unreliable Now: Email Metrics That Actually Matter in 2026

Apple MPP and bot pre-fetching have made open rates meaningless for many lists. Here are the metrics cross-border sellers should track instead, and how AI helps surface real engagement.

email-metrics ai-email email-analytics

Mar 16, 2026

AI Email Micro-Segmentation: Beyond Basic Audience Groups

Still segmenting your email list by 'purchased' vs 'not purchased'? AI micro-segmentation splits your users into dozens of behavioral groups, each getting different content.

email-segmentation ai-email personalization

Mar 7, 2026

Build a Welcome Email Sequence with AI: 5 Emails from Signup to First Order

A well-structured welcome series converts new subscribers 3x better than a single welcome email. Here's how to use AI to write all five emails, ready to drop into Klaviyo.

email-marketing conversion-optimization

Mar 6, 2026

AI Customer Segmentation Not Working? Common Problems and Fixes for E-Commerce CRM

Diagnose and fix common AI customer segmentation issues — poor granularity, data quality problems, and model bias — with practical solutions for e-commerce CRM.

customer-segmentation email-marketing crm

Mar 4, 2026

AI Abandoned Cart Email Templates: A Complete 3-Email Sequence

Ready-to-use AI abandoned cart email templates with a complete 3-email sequence, optimal send timing, and prompt frameworks for each stage.

email-marketing abandoned-cart conversion-optimization

Mar 2, 2026

How to Write High Open-Rate Email Subject Lines with AI

A systematic guide to generating high open-rate e-commerce email subject lines using AI, with prompt templates for different campaign types and real performance data.

email-marketing ai-copywriting conversion-optimization