Tag

ai-agent

2 articles

Jun 1, 2026

Attentive Thread 2026: What the Agentic AI and RCS Upgrades Mean Before BFCM

At Thread 2026 on May 26, Attentive revealed that nearly half its customers are already running AI agents. Before BFCM, Brand Voice 2.0, AI Email Template Generation, RCS Visibility AI, and AI Grow 2.0 are all shipping. Here is what each one does and how to prepare.

sms-marketing email-marketing ai-agent

Jun 1, 2026

Intercom Fin for E-Commerce: How AI Turns Support Into a Sales Channel

Launched May 8, 2026, Fin for Ecommerce handles pre-purchase discovery and post-purchase support in a single conversation thread. Shopify integration takes minutes. Early numbers show 10% conversation-to-order conversion and 20% higher AOV on Fin-assisted orders.

customer-service ai-agent shopify