Attentive Brand Voice 2.0: Putting Real Guardrails on AI Messages Across SMS, Email, and RCS
Attentive shipped Brand Voice 2.0 inside Brand Kit on June 30, splitting brand guidance into Identity, Personality, and Rules layers that govern AI Pro, AI Journeys, and AI Campaigns across SMS, email, and RCS, with real-time preview and approval workflows. As message automation goes agentic, the guardrail layer is where brand damage gets prevented. Here is how to set it up and how it compares to Klaviyo's Agent Guidance.