OpenAI Pivots ChatGPT Shopping Away From Instant Checkout: A Discovery-First Playbook for DTC
OpenAI is pulling ChatGPT shopping back from Instant Checkout and pushing all weight into product discovery. State sales tax infrastructure was not ready, and the checkout funnel underperformed. Target, Sephora, Nordstrom, Lowe's, Best Buy, Home Depot, and Wayfair are already plugged into ACP discovery. Here is how cross-border DTC brands ride the shift.